Need support with your finances?
Get free, confidential support and advice
There are many independent organisations that can provide free, confidential advice on your finances.
They can help you:
- Get the benefits you may be entitled to
- Understand which debts to prioritise
- Look at your income and outgoings
- Work out how much you can afford to pay and who to pay first
Remember, whether you speak to us or to someone else, it won't negatively impact your credit file.
For debt support
These organisations can provide free debt advice, from helping you to budget and find ways to reduce spending, to prioritising your debts. They can also look at solutions for consolidating your debt, and help set you up on a repayment solution.
Advice on managing your finances
If you're just looking for some free money or debt advice, including on budgeting and prioritising debts, here are some additional organisations that can help.
For when life takes an unexpected turn
The help and support you need is there for you if you ask for it. So, please do so. Keep Capital One up to date with any changes in personal circumstances that may affect your payments. If you’d like further support, here are just some of the many dedicated charities and organisations that can help make your life easier.
Death and bereavement
If you’re dealing with a bereavement, Age UKopens in a new tab or The Samaritansopens in a new tab could give you the right support.
Age UK offers a free guide with step-by-step advice on what to do when someone dies, including how to register the death and guidance on arranging the funeral.
The Samaritans have 24/7 phone lines you can call for free if you need someone to talk to.
Separation and divorce
If you’re going through personal struggles, you can call, email or write to The Samaritansopens in a new tab 24 hours a day, 365 days a year. They will listen to you without judgment.
Citizens Adviceopens in a new tab can provide advice on things like sorting out money and making agreements about your children during and after your separation.
Power of attorney
At some point, you may want to consider getting some support in managing your finances, or doing so for someone else who is vulnerable. Setting up a power attorney can allow someone to make decisions about your finances and act on your behalf.
Talking to Citizen’s Adviceopens in a new tab, a solicitor or one of the above organisations could help you arrange getting power of attorney.
Disclaimer: Capital One takes no responsibility for content that appears on websites outside of owned properties, the content is appropriate and intended to offer support at the time this article was published.